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When will my order ship?Orders placed Monday - Thursday will ship next day. Orders placed Friday - Sunday will ship on Monday.
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Do you accept returns?Because we are a small shop and soap can’t be re-sold once purchased, Flower & Toil does not accept returns. But, if you aren’t satisfied with your order, please reach out to us and we will do everything we can to make it right!
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What do you do with your soap ends and scraps?Nothing goes to waste at Flower & Toil! Our soap scraps get turned into samples or soap crumbs depending on the type of soap we are making. When in stock, we send out samples with each order. We also get a limited quantity of soap crumbs with each batch of Kitchen soap we make Which you can find for sale on our shoppe page.
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How much breast milk do you need?We will need 11 weighted ounces of breast milk. If you do not have that much to spare, we are happy to use the amount you have and top off with either goat milk or water. Unless specified in your order notes, we will default to goat Milk.
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Can you expand on what you mean by 11 weighted ounces?There are weighted ounces, which are measured on a scale, and there are fluid ounces, which are measured using a measuring cup. Soap makers use weighted measurements because they are more accurate. Because soap making is a science, it is important to use exact measurements to ensure the product turns out as expected. For our mother’s milk service, you will need to weigh out the breast milk on a kitchen scale. If you do not have access to one, you can send the fluid measurement (11 fluid ounces) and I will be happy to top it off with goat milk or water. Unless specified in the notes section, I will default to goats milk.
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Can you used expired breast milk?Absolutely! We can use frozen, fresh, and/or expired breast milk. We just can’t use rancid or moldy breast milk.
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